Aspen Cleaner - The worst cleaners in NYC
CAUTION! Do not use Aspen Cleaners Upper West Side at 110 86th St. They have no integrity, damage thier clients laundry and does not honor their warrenty. The will make any excuse not to do the right thing.
I dropped off two bags for wash and fold at this cleaner and when I received the items back a whole bag of my whites were damaged beyond repair. They contained blue, brown and red marks all over my sheets and towels. When I brought them back the said they didn't know what happened and would call me. They never did. I went back in and they offered to give me store credit...well obviously if they damaged my items and tried to hide the problem I don't want to trust them again with my clothes. I said I would like to be reimbursed for damages, Amanda the women in charge said to write it up. I tallied the damages over $1000. She said she would call me. She never did.
So a month later I contacted her again she told me they would not be reimbursing me since the items where wet when I brought them in. They were not and this was the third excuse she had tried to make to cover for the damage. She said the owner would call me that night, he did not. When called the next day she swore she called me twice of which I have not record of. So now I am taking her to court. So unless you want damaged goods and to go to court to get them resolved I highly suggest not using this dry cleaner.